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Office Worker OfficeWorker drives your organisation�s mobile workforce by providing complete management from a central point in real-time. In addition provides a complete system to manage and respond to your customers� needs efficiently and in a timely manner. This data is delivered electronically through USS's own managed network to ensure all information is delivered and received in a timely, controlled and secure manner. Our managed network incorporates a variety of technologies and network infrastructures to provide a robust solution ensuring quality of service 24/7. Customer Management With the USS OfficeWorker software it allows your business:- � To view all your customers details � Analyse previous completed and current jobs � Scheduling visits for every customer � Customer Contracts and Calendars maybe setup to offer different service levels Service Management With the USS OfficeWorker software it allows you to :- � Plan all routine visits in advance and schedule the correct member of staff to a job � Add contracts for any length of time, visits or start dates � Setup periodic charging so invoicing is never missed � Planning routine visits is simplicity itself, appointments will never be missed Call Taking/Call Avoidance With the USS OfficeWorker software it allows your business to:- � Have instant call logging, full call history, call avoidance and call escalation facilities � Search & view for customers by name, postcode, telephone or address. View all jobs or add requests. New customers quickly added whilst existing customers quickly identified. � Full call avoidance database can be produced to solve problems over the phone. � Customer visits generated at touch of a button, best staff can be assigned to deal Diary Management With the USS OfficeWorker software it allows you to have:- � A full overview display of all your workforce�s diaries, including a full history of every scheduled or completed job � Individuals or teams are represented in the diary giving a clear overview of resources � Views on job priority, geographical location of customers and the ability to move,           reschedule or cancel jobs Financials With the USS OfficeWorker software it allows you to:- � Automatically calculate job costs and quickly produces invoices � Make contracts, warranties and guarantees as simple or complex as necessary, costs are setup once at contract level enabling jobs to be calculated � Be compatible with most leading financial software packages  Material Management With the USS OfficeWorker software it gives you:- � Full serial tracking of all parts & materials used, allocated and stored in inventory as well as purchase & sales order processing � Fleet & Main stores can be separated into bin locations easily identifying materials � Complete material audit trail. Full serial tracking More Information For more information please don't hesitate to Contact us Other Services Helpdesk Services IT Outsourcing Security Locks

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